Privacy Policy

Polat Health is a U.S.-based wellness company offering integrative health coaching, nutrition guidance, and educational resources. We serve clients virtually and in person. Our services are designed to support lifestyle improvements and holistic well-being, not to diagnose or treat medical conditions.

What Information We Collect

We may collect personal information when you:

Visit our website
Submit an intake or interest form
Book a session
Sign up for our newsletter or freebie
Complete a coaching program

This may include:

Name, email, phone number, address
Pronouns, DOB, and location
Health history, wellness goals, lifestyle data
Payment or invoicing details (handled securely)
Survey responses, check-in forms, or communications
Device/browser data through cookies (see below)

Use by Minors

Our services and content are intended for adults aged 18 and older. We do not knowingly collect data from minors. If we become aware that personal information was submitted by someone under 18, we will promptly delete it.

How We Use Your Information

We only collect the information necessary to:

Provide coaching and wellness services tailored to you
Schedule sessions and send reminders
Deliver digital products or educational materials
Communicate with you (email, SMS, Zoom)
Maintain secure records for HSA/FSA eligibility
Improve our services through client feedback
Comply with legal and professional obligation

We do not sell or rent your information.

Email Communication & Consent

If you opt in to receive our newsletter, free resources, or announcements, we’ll only send what you’ve agreed to. You can unsubscribe at any time using the link at the bottom of each email.

All emails are sent via ConvertKit, which complies with CAN-SPAM and GDPR laws.

Third-Party Tools & Integrations

To provide secure and smooth service, we use trusted third-party platforms including:

Wix – Website and contact forms
Practice Better – Secure client portal and intake forms
Google Drive / Google Forms – Document storage and client files
Stripe / PayPal – Payment processing
Calendly – Scheduling and reminders
ConvertKit – Emails and digital freebies
Zoom – Virtual coaching sessions

Each platform has its own privacy policy that governs how your data is handled.

Cookies & Tracking

Our website may use cookies and third-party tools (like Google Analytics) to collect anonymous data about how visitors use the site. This helps us improve performance and experience.
You can manage cookie preferences through your browser settings.

Data Security

We take data privacy seriously. Your information is:

Stored on password-protected, encrypted platforms
Accessible only to the coach and authorized team
Never recorded or shared without consent
Reviewed regularly for privacy and safety

While no system is 100% secure, we follow industry best practices.

Your Rights & Choices

At any time, you may:

Access your personal data
Update or correct your information
Request deletion (if legally appropriate)
Withdraw consent to be contacted

To make any of these requests, email: polathealth@ilaypolat.co

Updates to This Policy

This policy may be updated to reflect changes in services or regulations. Please review it periodically. Continued use of our website and services indicates your acceptance.

Last updated: April 6, 2025

Contact

If you have questions about this Privacy Policy or how your data is used, please contact:

Polat Health
polathealth@ilaypolat.co
Based in Dallas, TX, USA